Privacy Policy

Effective Date: February 1, 2025

Guangzhou Suisui’an Technology Service Co., Ltd (“we”, “our”, or “us”) operates the
FulfillAgent application (the “Service”) on the Shopify platform. This Privacy Policy explains
how we collect, use, and disclose your personal information when you use FulfillAgent to
connect your Shopify store with third-party dropshipping agents.

1. Information We Collect

We collect the following data to provide and improve the Service:

Personal Data

When you install FulfillAgent, we may ask for:

• User Identifiers: Name, email address.
• Shopify Store Data: Orders, inventory, shipping information (including tracking numbers), product details, costs, and logistics provider names through Shopify API integration.

Optional Data

• Payment Information: Processed by third parties (e.g., Airwallex, PayPal).
• Device Information: IP address, browser type, usage patterns.

2. How We Use Your Data

• Operate the Service: Automate order fulfillment, transmit tracking numbers to your Shopify store, and display cost breakdowns, inventory levels, and logistics details.
• Improve Functionality: Analyze usage patterns (via Google Analytics/Mixpanel) to optimize features.
• Customer Support: Resolve technical issues.
• Communicate: Send service-related updates (no marketing emails without consent).

3. Data Sharing & Third-Party Services

Your data may be shared with:

• Shopify: We share order status, logistics details (e.g., carrier names, tracking numbers) to synchronize your store records.
• Dropshipping Agents: To fulfill orders and provide tracking details.
• Third-Party Providers:
  • o Logistics Partners: USPS, 4PX, YunExpress, Yanwen, China Post, DPD, DHL.
  • o Payment Processors: Airwallex, PayPal.
  • o Cloud Storage: Alibaba Cloud (Guangzhou node).

4. Data Security & Compliance

• Storage: All data is stored on servers operated by Alibaba Cloud (Guangzhou, China).
• Security Measures:
  • o Encryption of data in transit (SSL/TLS).
  • o Access controls and regular security audits.
  • o Compliance with Alibaba Cloud's security standards.
• Legal Compliance:
  o Adheres to GDPR (EU), CCPA (California), and China's Personal Information Protection Law (PIPL).

5. Your Rights

• Access/Delete Data: Submit requests via email info@fulfillagent.com.
• Control Permissions: Revoke Shopify API access through your store admin.

6. Cookies & Tracking

• We use session cookies to maintain login states.
• Third-party tools (e.g., Google Analytics) may use cookies for analytics.

7. Changes to This Policy

Updates will be posted on . Continued use constitutes acceptance.

Contact Us

For data requests or questions: